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Welcome to today's insightful interview with Ms. Pornnatcha Klinsorn, also known as Genie, the Talent Acquisition Manager at Dexon Technology PLC.
With a distinguished background in Talent Acquisition and Business Development, Genie has carved a niche for herself in the specialized field of non-destructive testing (NDT). Her passion for human resources, combined with her strategic approach to talent sourcing and mentoring, has been instrumental in driving Dexon Technology's success.
Join us as Ms. Pornnatcha shares her journey, insights, and experiences in talent acquisition, and offers valuable perspectives on attracting and retaining top talent in the NDT industry.
Hello Ms. Pornnatcha (Genie) K. Greetings of the day. Could you please introduce yourself to our wonderful audience?
Hello, and thank you for having me. My name is Pornnatcha Klinsorn (you can call me Genie). I am the Talent Acquisition Manager at Dexon Technology PLC, with a strong background in Talent Acquisition and Business Development. My journey in talent acquisition has been both challenging and rewarding, and I am passionate about talent sourcing and mentoring the best talent to drive our company's success.
… how did you decide to become a Talent Acquisition Manager; that too in a sector like non-destructive testing? How has your experience been in the NDT field?
I have always been fascinated by the intricate dynamics of human resources and the critical role it plays in organizational success. Choosing the field of Talent Acquisition was a natural passion progression for me as it allowed me to leverage my skills in understanding people and matching them with the right opportunities. Entering the Inspections services and non-destructive testing (NDT) sector was particularly intriguing because of its specialized nature and the significant impact it has on safety and quality across various industries. My experience in the Inspection services and NDT field has been enriching, as it has allowed me to work with highly skilled professionals and contribute to the growth and innovation within this sector.
… let’s talk a bit about your Talent Acquisition experience…. How do you ensure you find the best talent for Dexon Technology? Is there anything specific that you look for during your hiring process?
Finding the best talent for Dexon Technology involves a multi-faceted approach. I prioritize understanding the specific needs of each role and the qualities that will ensure a candidate's success within our company culture. During the hiring process, I look for a combination of technical expertise, problem-solving abilities, and a proactive mindset. Additionally, I value candidates who demonstrate a strong commitment to continuous learning and have a collaborative spirit. Utilizing advanced recruitment tools, networking, and industry-specific job boards also helps in identifying top talent.
… what challenges have you faced in recruitment, and how have you overcome them?
One of the primary challenges in recruitment is finding candidates with the precise technical skills and industry experience required for specialized roles in the NDT sector. To overcome this, I have built a robust talent pipeline by developing relationships with industry professionals, attending relevant conferences, and leveraging social media platforms. Another challenge is ensuring a smooth and efficient recruitment process. By implementing structured interview frameworks and utilizing applicant tracking systems, I have streamlined our hiring process to ensure it is both thorough and timely.
… so, Ms. Pornnatcha, how do you plan training processes for the candidates onboarded by you?
Training processes for new hires are meticulously planned to ensure a heartfelt warm welcome, smooth transition, and rapid integration into our team. We begin with an extensive onboarding program that covers company culture, values, and operational procedures. This is followed by role-specific training that includes hands-on experience and mentorship from professionals. Continuous development access to online learning resources, official training, and opportunities for attending industry workshops and seminars. Our goal is to empower new employees with the knowledge and skills they need to excel in their roles.
… what strategies do you find most effective for attracting and retaining top talent in the NDT industry?
Attracting and retaining top talent in the NDT industry requires a combination of strategic employer branding, competitive compensation packages, and a supportive work environment. Highlighting our commitment to innovation, safety, and professional growth in our recruitment materials helps attract candidates who share our values. Retention strategies include offering clear career progression paths, investing in continuous training and development, and fostering a culture of recognition and reward. Additionally, ensuring a healthy work-life balance and providing a positive workplace culture are crucial in retaining top talent.
… how important are diversity and inclusion in the NDT industry, and what initiatives have you implemented to promote them?
Diversity and inclusion are vital in the NDT industry as they drive innovation, creativity, and a broader range of perspectives. At Dexon Technology, we are committed to creating a diverse and inclusive workplace. Initiatives we have implemented include diverse hiring practices, unconscious bias training for our hiring managers, and creating employee resource groups to support underrepresented communities within our organization. We also actively promote an inclusive culture where all employees feel valued and respected.
… how has being bilingual in English and Thai benefited your career, particularly while hiring candidates?
Being bilingual in English and Thai has been a significant asset in my career. Allow me to effectively communicate to the candidates about our mutual growth, shared journey of achievement, innovation and long-term success together at Dexon as follows:
1.Exciting Innovation & Learning opportunities: Dexon is at the forefront of technological innovation in pipeline inspection, and you would have the opportunity to contribute to groundbreaking projects that are shaping the future of our industry and learn from our expertise engineering.
2. Growth Potential: With our expanding global reach and ambitious growth plans, there are ample opportunities for personal and professional development at Dexon. Your role would be instrumental in driving our continued success and expansion.
3. Exceptional Benefits: We take care of our employees and offer competitive benefits packages, including health insurance, retirement plans, and more. Additionally, we provide opportunities for ongoing training and skills development to help you reach your full potential.
4. Multinational Working Environment: Join our diverse team and collaborate with colleagues from around the world, fostering creativity and innovation.
5. Prime Location: Our headquarters is strategically located in a beautiful area with easy access to beaches and mountains, yet still close to the vibrant cities of Bangkok and HQ in Banchang, Rayong. You can enjoy a balanced lifestyle with the perfect blend of work and leisure activities.
… can you provide an example of how you’ve used your language skills to bridge communication gaps or facilitate business transactions?
1.Strategic use of language in employer communications to build trust, establish rapport, and create a positive impression with international candidates.
2.Leveraging social media for International Recruitment to reach and engage with potential candidates worldwide.
3.Strategic Recruitment Marketing to appeal to a global audience.
4.International Candidate Experience Enhancement by providing multilingual support throughout the recruitment process.
5.Cross-Cultural Employer Branding to enhance the company’s employer brand across different cultures and regions.
… your LinkedIn profile mentioned you as a YouTuber. So, what inspired you to start your YouTube channel, and how do you balance it with your other professional responsibilities?
My YouTube journey began during my time living and working full-time in Australia, particularly in Queensland and New South Wales. I developed a deep appreciation for the natural beauty of the landscapes there, capturing serene scenes accompanied by relaxing music—all shot by myself. My inspiration stemmed from a desire to share these positive vibes and the calming essence of nature with my audience.
Balancing my YouTube channel with my professional responsibilities involves traveling during the weekends. Using smart tools allows me to create videos quickly and effectively. This balance enriches my personal fulfilment and enhances my creativity and overall well-being.
Ms. Pornnatcha, what keeps you motivated?
What keeps me motivated is the opportunity to make a meaningful impact in people's lives through my work as well as the company to get the good candidates with self-motivation and continuous learning mindset.
Additionally, my passion for continuous learning and professional development drives me to stay updated with industry trends and best practices. The support and collaboration of my colleagues at Dexon Technology also play a significant role in keeping me motivated and inspired.
… so, how does life look for you outside of work, Ms. Pornnatcha? How do you unwind yourself?
Outside of work, I enjoy exploring new places, traveling the world, and staying active. Balancing these activities helps me recharge and initiate creativity, broadening my vision both personally and professionally. When I learn and see more about different cultures, the world, and people, it becomes a great asset that allows me to analyse more deeply, gain better understanding, and create better solutions.
